Firstly, we would like to extend our condolences to any of our business associates and clients who may have had any fatalities resulting from the Coronavirus outbreak. We understand we are all under testing times and as a result we have to take adaptations to help businesses and keep to the Government guidelines. As the mandatory Government lockdown is in place Presto Solutions have had to implement some guidelines and packages to help all our clients and affiliates. Please see details below :
Covid-19 Updates and notices: We will present any bulletin or notification on any of our clients' sites regarding the effect of the virus on their business or special measures that are being undertaken as a consequence. For example new opening hours or price changes etc. Presto Solutions will do this at no extra cost, we have some routine guidance from the NHS however this may not be specific to your business so please let us have your own customised notification. You can contact us directly at firstname.lastname@example.org or via the Contact us page.
New Email Correspondence: We will also help with any additional email addresses at no extra cost to our clients and customers that may be required for staff if you need them to have personal or additional access while working at home.
Ecommerce: This may be an option for many businesses to now have their payments taken online. Please check with your bank for their ecommerce package as some banks do have competitive ecommerce packages, however paypal does present itself as an attractive option. This, of course would involve opening a paypal account. Paypal standard ( https://www.paypal.com/uk/webapps/mpp/standard ) can be used for those who don’t mind customers being asked to use or open paypal accounts and paypal website Pro ( https://www.paypal.com/uk/webapps/mpp/pro and there is a £20 per month subscription for this ) for those who don’t want any mention of paypal in their checkout. Please contact us for a quote if your business would benefit from this option.
Restaurants: As the Government directive has effected a closure it may be beneficial to utilise a takeaway delivery or collection system ( or both ) as per your business capacity. This would require an online menu and then the ecommerce package. The options would be pay on collection or payment online on either collection or delivery ( please remember Government guidelines will still need to be followed ) For all other businesses which do not fall within any of these remits please feel free to contact us.
Security Vigilance: Unfortunately, we know that fraudsters may try to take advantage of the current situation. Please be vigilant if you receive emails giving deals or even applications about funding as a result of the corona virus outbreak. Always take a closer look on the email that any of these messages emanates from. Remember if it is too good to be true it just might not be true.
My holiday has been cancelled due to coronavirus, can I get my money back? : If your holiday has been affected (such as a cancelled flight), you should contact your travel provider. You may be able to rearrange the holiday or get a refund.
If you have travel insurance, they may also be able to help. The Association of British Insurers (ABI) has information on coronavirus' travel implications. Money Advice service also has information on coronavirus, travel insurance and travel plans.
If you aren't able to get a refund from your travel provider, you may be able to raise a dispute or make a section 75 claim through your card issuer or bank.
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave your home for very limited purposes:
- shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
- one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
- any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
- travelling for work purposes, but only where you cannot work from home
These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
- Wash your hands with soap and water often – do this for at least 20 seconds
- Use hand sanitiser gel if soap and water are not available
- Wash your hands as soon as you get home
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin immediately and wash your hands afterwards
Do not touch your eyes, nose or mouth if your hands are not clean
For further advice please click on the following link https://www.nhs.uk/conditions/coronavirus-covid-19/
Please join Presto Solutions in thanking the NHS for their selfless and dedicated service to us in this critical period